Thank you for ordering from Hok Party Family Restaurant! Please read our Return & Refund Policy carefully to understand our guidelines on cancellations and refunds.
Once an order is placed, it cannot be canceled automatically. If you still wish to cancel, please contact us immediately at:
If your order has not yet started processing, our branch manager will proceed with the cancellation. If successful, you will receive a refund for the items ordered and the delivery charges (if any).
The refund will cover the following:
The refund process can take up to 5 business days to verify and complete. We will keep you updated throughout the process.
If your cancellation request is accepted, please follow these steps for a refund:
If, for any reason, your order is canceled from our side, we will contact you within 1-2 business days using the contact details provided with your order. If the order was prepaid, the refund process will start automatically.
The following amounts will be refunded to you:
The refund process can take 3-5 business days. For quicker service, please fill out the form below and send your Order ID and Payment UTR along with any supporting documents via WhatsApp to +91-73194 91991.
If you have any questions about our Return & Refund Policy, please feel free to contact us at:
Return will be accepted on the same business days.
